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  1. GoDataFeed Help Center
  2. Account Management

Account Management

Manage your account, stores, users, billing and activity logs

Billing

  • Pricing Structure Update
  • How do I change who receives billing related emails and invoices?
  • Billing Overview
  • Upgrade or Downgrade your GoDataFeed Plan
  • Payment Methods
  • How do I pause, deactivate or cancel my account?
See all 7 articles

Stores

  • Adding a store
  • Can we migrate or move a store from our account to it's own account?
  • Deactivate, pause, or delete a store
  • Reset your FTP password
  • Store management: definition
  • Stores management

GoDataFeed FTP

  • Find your store's GoDataFeed FTP details
  • GDF FTP Public Keys
  • Your GoDataFeed FTP Location

My Profile

  • How do I manage emails from GoDataFeed?
  • My profile: definition
  • Change or reset your password

Users

  • How do I change account ownership from one user to another user?
  • Adding a new user
  • Deleting a user
  • Managing user permissions
  • Providing store access to a user
  • Users: overview

GoDataFeed APIv1 Guide

  • APIv1 Consumer Key

Activity Logs

  • Activity Logs (overview)

Support

  • Creating a follow-up for a closed ticket
  • Creating a support ticket

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Support Hours

Monday - Friday 9am - 5pm EST

Closed Major US Holidays

Requests are monitored on weekends for any emergencies

Critical Incidents are Monitored 24/7

Call us at 1-866-340-6619

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