GoDataFeed allows users to add email address recipients to get alerts about product catalog imports, feed submission statuses, feed results, order sync activity reports, and so on. To manage whether or not you receive these emails, you will need to sign in to the GoDataFeed account and remove the email address or turn off the email option for a given function.  

If you do not have a GoDataFeed account, then please contact the owner of the account to have you added or removed from receiving these email alerts.

Below are the different processes which send email alerts and how to add or remove recipients: 

• Product catalog imports
• Data feeds

Product catalog imports

Receive alerts about the status of your product catalog import. Alerts are sent after each import attempt. Receiving an email if the import fails is the most common option.

To manage product import email alerts:

• Sign in to GoDataFeed at app.godatafeed.com
• If you have more than one store, ensure you switch to the desired store
• Go to Products from the left-side navigation
• Go to Email alerts from the sub-menu
• You can add or remove email recipients, or simply disable all email options to stop receiving email alerts concerning the product import

Data feeds

Receive alerts about the status of your feed after each feed preview compilation and feed submission. Electing to receive an email only if the feed submission fails is the most common settings users choose. For the feed submits to a channel that provides a processing report, such as Amazon, Walmart, eBay, Newegg, Rakuten, then we also provide an email with the processing results.

To manage feed email alerts:

• Sign in to GoDataFeed at app.godatafeed.com
• If you have more than one store, ensure you switch to the desired store
• Go to Feeds from the left-side navigation
• Go to Feed Settings from the right-side Options drop-down for the desired feed
• Find the Email alerts section inside the general settings section
• You can add or remove email recipients, or simply disable all email options to stop receiving email alerts concerning the data feed
• Repeat these steps for each individual feed as needed

Contact our support team for further assistance with this issue. Be sure to provide any affected sku's or screenshots of where you are encountering an issue.

Open a support ticket

Related Help articles: 

📌 FAQ: Account - How do I reset or change my password?

📌 FAQ: Account - How to change the account owner

📌 Q&A: How do I get started?

📌 FAQ: Account - How do I manage emails from GoDataFeed?