Question: Users - How can I add team members to my account?

Answer

To add team members to your account you can follow these steps:

1. Select Account > Users from the drop-down menu in the upper-right-hand corner of the screen.

2. Click the plus button to add a new user 

3. Enter the user's name and email address, click Save

4. Then, grant the user your selected permissions.

5. (Optional): If you have more than one store, then choose which stores to grant access by selecting Store access within the user on the far left. 

Note:

Once you save, an email invitation is sent to the user to set up a password. If the link to set up a password has expired or if they cannot locate the email, then the new user can use the "Forgot password" link from the login page.

Question 

How can I remove team members from my account?

Answer

To remove team members from your account you can follow the steps below: 

1. Select Users from the user drop-down menu in the upper-right-hand corner of the screen
2. Find the user you would like to delete
3. Click the  delete button on the far right 

Contact our support team for further assistance with this issue. Be sure to provide any affected sku's or screenshots of where you are encountering an issue.

Open a support ticket

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