Question: How do I access billing history and payment receipts?
Answer
Please note that only the account owners can access the invoices section within app.
In order to access billing history you can navigate to Account in the top right
- Once logged in, go to Account > Invoices > Posted (at the top).
You will see a section that looks like the below image. Projected invoices reflect your upcoming scheduled invoice.
Contact our support team for further assistance with this issue. Be sure to provide any affected sku's or screenshots of where you are encountering an issue.
Open a support ticket
Related Help articles: Account owner: overview
📌 FAQ: Account - How do I reset or change my password?
📌 FAQ: Billing - Can I get an invoice for my subscription?
📌 FAQ: Account - Can we migrate or move a store from our account to it's own account?
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