Help Center

Importing products from SFTP

Sarah Bacchus
Sarah Bacchus
  • Updated

To create listings or update inventory and price on your channels, you will need to first import your product catalog into GoDataFeed. You may either choose from one of our platform integrations or provide a file via HTTP/FTP/SFTP. If you are importing via FTP, click here for instructions.

 

Set up primary source settings to import product file via SFTP

GoDataFeed can extract your store's tab- or comma-delimited product source file in .txt or .csv via FTP or SFTP. We can also import XML files generated according to Google's XML or GoDataFeed's XML schema. To import via SFTP based on our Source File Specifications:

  1. In GoDataFeed > Products > Import Source drop-down, select SFTP
  2. Enter the file's SFTP Address, Username, Password, Port and File Name
  3. Check off Dynamic filename, if applicable. Enable if you have multiple files that contain the same filename, but need to import only the latest one. Use the wildcard symbol "%" at the beginning or end of the filename also.
  4. Save -- now you may import your products
Note: Do not change the file name and format. Also, do not rename or remove existing fields once feeds have been setup.

 

Identifying the .ppk version:

GoDataFeed currently only supports version 2 private keys. The version of private keys can be identified through the following:

Picture1.png

The generated .ppk files from PuTTY look like one above and the version can be identified through the highlighted number. In this case, the private key is version 2. A version 3 file would have a 3 instead of a 2.

 

Generating a .ppk file with version 2:

Using the PuTTY Key Generator software, the user can generate both version 2 and version 3.ppk files. However, to specifically generate a version 2 follow these steps:

  1. Open PuTTY Key Generator
  2. Click on the “Key” Tab and then “Parameters for saving key files...”
    Picture2.png
  3. Now select version 2 and press “OK”
    Picture3.png

  4. Now the user can generate their .ppk file using version 2.
    Picture4.png

 

Importing data into GoDataFeed using SFTP ( SSH Private Key) Authentication

Once the user has their version 2 key generated, the next step is to go under Primary Source and copy and paste ALL the contents of their .ppk file directly into our SSH/Private key field.

 

Important: The file should retain its new lines and should look the same as in the file.

Picture5.png

 

Feel free to contact support should you run into issues and we can do our best to assist. 

Was this article helpful?

2 out of 3 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.