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Importing products from FTP

Sarah Bacchus
Sarah Bacchus
  • Updated

If you are importing via SFTP, click here for instructions.

To create listings or update inventory and price on your channels, you will need to first import your product catalog into GoDataFeed.  You can import your product catalog using a tab- or comma-delimited file in .txt or .csv. You can also import XML files generated according to Google's XML or GoDataFeed's XML schema.

If you would like guidance on how to setup a file, then please see our specifications here: Open Online version or Download PDF version


Step 1  In GoDataFeed > Products > Import Source drop-down, select FTP


Step 2  Enter the file's File Name, FTP Address, Username, Password, and Port


Step 3  Check off the following options, if applicable:

  • Passive Mode: Typically disabled, this is used when the host FTP server returns the port number the server has opened for access.
  • Use SSL: Use with FTPS addresses
  • Dynamic Filename: Enable if you have multiple files that contain the same filename, but need to import only the latest one. Use the wildcard symbol "%" at the beginning or end of the filename also.
  • Format: Our system accepts tab- or comma-delimited .txt or .csv, as well as .xml files generated according to Google’s XML or GoDataFeed’s XML schema.


Step 4  Save -- now you may import your products



Note: Do not rename or remove existing fields once feeds have been setup. Otherwise, you will need to re-map the product catalog field in GoDataFeed to ensure the feed continues to work as expected.

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