Help Center

Payment Methods: How to update your account

Sarah B
Sarah B
  • Updated

Only account owners can access the Account page in the app.

Update your payment details

Step 1: Go to Account > Billing Settings

Step 2: Select + Payment Method to add a new payment method. Or select the blue plus button. 

Step 3: Update your new payment details on the right side and select save.

Note: You can save more than one credit card and make one the default to be used for automatic payments. 


Default payment method

You can now save more than one credit card on your account. If you have multiple cards saved, use the options button to set which card to use as your default for payment. 


Accepted currencies

All customers will be billed in US Dollars.


Accepted payment methods

Here are the payment methods we accept for our paid plans.

Credit Card:

  • Visa
  • MasterCard
  • American Express
  • Discover


  • Please contact us if you wish to pay by check or if you wish to be placed on special invoicing. Attached is our W9 at the end of this article. 


Did you miss a payment or get an email about a failed payment? 

If your credit card failed when we attempted to collect payment, then we will try again a few times over the next seven days at which point we will suspend your account and all processes will be deactivated.

Note: For any billing inquiries, please submit a request under the topic "Billing".

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