If you would like to give other people access to your GoDataFeed account, you can add them as a user. To add a user:
-
From the left side menu, expand Account > click Users
If you have the top menu enabled, click to expand the Account dropdown > click Users
-
Click the plus button in the top left corner of the
card
to add a new user
- Enter the user's name and email address, click Save
-
Then, grant the user your selected permissions here > click
Save and continue
-
(Optional): If you have more than one store, then click the Access toggle
next to the store(s) you want to allow or deny the user access to
Once you select save, an email invitation
is sent to the user to set up a password. This link will expire in 24
hours,
If the user is unable to create a password during that time they can
simply
trigger a new password email by selecting "forgot password" on the login
page.
Q: I'm trying to add a new person as a user for our account and it says they already exist but I am unable to add them as a user in our account?
A: In GoDataFeed we are only able to add one email address to a store. If you are seeing this message then the user is already in the GoDataFeed system as a user to another account. If the current store they are associated with is active they will either need to use an alternate email address or remove the current store they are added to. Please contact this user or you can open a ticket with our support team to be removed from the previous account if it is deactivated.
Comments
1 comment
It would be great to know what happens after you hit save. Do they get an email from GoDataFeed to finish setting up the account?
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