We found that stores using a proxy server to limit traffic reject our API calls to download their product data. Please follow the instructions below to (1) allow our IP addresses, and (2) enable the API endpoint to allow our calls.

Allow our IP addresses

Please allow the IP addresses listed here: GoDataFeed server IP addresses

Use this article Cloudflare "Configuring IP Access Rules": https://support.cloudflare.com/hc/en-us/articles/217074967-Configuring-IP-Access-Rules

Enable the API endpoint to allow our calls

In CloudFlare: navigate to Page Rules > Create Page Rule > Create a Page Rule for [domain]

https://[domain]/index.php/api/xmlrpc

Page Rules tutorials

• https://support.cloudflare.com/hc/en-us/articles/218411427
• https://support.cloudflare.com/hc/en-us/articles/200168306-Is-there-a-tutorial-for-PageRules-

Once these tasks have been completed, please try to import your catalog into GoDataFeed again.