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Import Settings: Get email alerts if the catalog import fails or succeeds

Sarah Bacchus
Sarah Bacchus
  • Updated
Note: By default your notification settings are configured to send failure emails to the account holder's primary email address. This information can be changed as needed, but is your responsibility to maintain awareness of any import failures to catch any issues as early as possible. 

Set up and manage how you receive email notifications regarding the import process status:

  1. Go to Products from the left navigation
  2. Select Alerts under the SETTINGS section in the sidebar menu
  3. Enter the email address at which you would like to be notified
    1. Use a semicolon (;) to separate multiple email addresses
  4. Click the checkboxes to receive notifications when an import succeeds and/or when it fails.
  5. Click the Save button
Contact our support team for further assistance with this issue. Be sure to provide any affected sku's or screenshots of where you are encountering an issue.

Open a support ticket


Related Help articles: 

📌 FAQ: Feed - Why is my feed submission failing?

📌 All-in-one Feed Setup Overview Guide

📌 Request a feed setup by GoDataFeed

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