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Troubleshooting: The server returned a 530 "Not Logged In" error.

Jason S
Jason S
  • Updated

530 Error

The server returned a 530 "Not Logged In" error. Please verify the Username and Password entered in your settings are correct, then try again.  


What does it mean? 

Similar to a 403, this code may be related to permissions, access, authorization, and so on. Either some keys are missing or wrong or our IP addresses need to be allowed. There are countless reasons why it could have thrown the error. The most common cause for throwing the error is that you are trying to access something you don't have permission to currently.  


GoDataFeed Troubleshooting Steps

To troubleshoot the issue, first, check the Products Page, then navigate to Primary Source. This page contains many of your credentials. Verify that all the credentials are right and try again.


If your issue is not resolved, then please reach out to our support team to investigate further.

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