Question: How can I get started and where can I find tutorials or guides for beginners?

Answer

We have a few different support resources available. The first thing we would suggest would be the platform tour available for new users. We have a comprehensive help center for users where you can search for a help article on anything you may need assistance with such as how to set up your import, how to submit your feed, or how you may be able to use our latest features and enhancements. If there is something you aren't able to find feel free to contact our support team. We suggest the below help articles for beginners: 

Also, you can find more information for new users in the below help articles that are located on our GoDataFeed Help Center. 

🔹 Tutorials - Sharpen your product data management skills and get the most from the GoDataFeed platform with our free online tutorials. From getting acquainted with the e-commerce landscape to proper use of our tools, learn how to get the most out of your data feed management system.

🔹 Feed management basics - The Feed Management Basics course will get you ready for the world of data feeds, giving you a fundamental understanding of what product feeds are and how you can work with them. You will learn about feed structures, file formats, common data attributes and data ecosystems, and everything you need to know about feed creation and distribution. 

🔹 Import your product catalog - There are a few different options available for setting up your import either using one of our many integrations or using a static file via FTP, SFTP, or HTTP. 

🔹 Request a feed setup by GoDataFeed - Need assistance with setting up your feed? Complete the request a feed setup form and allow our team to take a look at your data and set the feed up for you to review. 

🔹 Request Full-Service Feed Management by GoDataFeed - Prefer a full-service option? Complete our Request Feed Management form for our sales team to work with you on quoting you for a full-service feed monitoring option. 

🔹 Explainer videos - Video Resources on how some of our features work. 

🔹 Adding a feed template - How you can add a feed template within your account.  Submit a feed - How users can submit a feed to the channel. 

🔹 Order Sync: Sync marketplace orders - How our Order sync cycle works

Contact our support team for further assistance with this issue. Be sure to provide any affected sku's or screenshots of where you are encountering an issue.

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