Help Center

Troubleshooting NetSuite: "Custom Field: ___ does not exist in this store"

Jason S
Jason S
  • Updated

If you receive an import failure notification with the below error message, follow the troubleshooting steps in this article. 

Error message: Custom Field: ___ does not exist in this store

Our system cannot find the field that was entered in the Mappings > Custom Field box. The field entered does not match the data. To find the correct Field ID in NetSuite:

  1. Log into your NetSuite account
  2. Find a product using this field
  3. In the product details page, click on the field.  A new window will open with the Field ID information at the bottom-right.
  4. If you cannot find the Field ID, ask a GoDataFeed support team member to reference the error log which shows all the custom field IDs found in your store.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Article is closed for comments.