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Feed: eBay Marketplace - Processing errors

Sarah B
Sarah B
  • Updated

eBay Error - 37

Input data for tag [item.PictureDetails.PictureURL] is invalid or missing. Please check API documentation.

This error applies to a variety of data input tags and each requires a different solution:

Item.PictureDetails.PictureURL

Image data has invalid characters. Please review image data to make sure only letters (A-Z), numbers (0-9) and hyphens (-) are used.

Item.ShippingDetails.ShippingServiceOptions[xx].ShippingServiceCost

Domestic shipping carriers data needs to be in numeric format with only two decimal places. The number after "ShippingServiceOptions" indicated by [xx] refers to the carrier (counting from top to bottom) with the incorrect value. Please review carrier data to make sure proper formatting is used.

Item.ShippingDetails.InternationalShippingServiceOption[xx].ShippingServiceCost

International shipping carriers data needs to be in numeric format with only two decimal places. The number after "ShippingServiceOptions" indicated by [xx] refers to the carrier (counting from top to bottom) with the incorrect value. Please review carrier data to make sure proper formatting is used..

Item.DispatchTimeMax

Handling Time field has to be a single integer. Please review eBay's list of accepted handling time values.

eBay Error - 71

Your item’s location was not filled in. The location field helps buyers determine the shipping cost(s) for the item, and should always be included.

Product ID “<product_ID” has “Product.Price” set, despite having Variations defined. Instead, Price should be set on each Variation.

eBay Error - 240

The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.

eBay Error - 942

At least one of the variations associated with this listing must have a quantity greater than 0.

Quantity is not valid for an item with variations.

eBay Error - 10007

org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0xb) was found in the CDATA section.

A fatal error occurred while processing your request: The <function_name>() function returned a data type that could not be coerced to a String for Record #<record_ID>. Correct your Feed or Config-Spec to return a non-null value for this Record. As a precautionary measure, processing of the Feed was aborted because this can often be an indication of inbound data corruption.

eBay Error - 12519

Shipping service Standard Shipping(1) is not available.

Shipping service is not available.

  eBay Error – 219022

Package dimensions exceeded maximum allowable limit for service USPS Priority Mail International.

Package dimensions exceeded maximum limit.

eBay Error - 21916260

Shipping service cost exceeds $x.xx maximum allowed for selected category.

eBay restricts the shipping fees in certain categories. Please review your shipping fees and cross-reference with eBay’s maximum allowed or specify calculated shipping.

eBay Error – 21916270

There is no active item matching the specified SKU.

eBay Error – 21919028

Portions of this listing cannot be revised if the item has bid or active Best Offers or is ending in 12 hours.

Once an item makes a sale using the "best offer" function, there is no way to turn off this feature without deleting the listing. If the inventory won't upload correctly to those items that still have "best offer" activated, there are 2 solutions:

  1. Find and delete the items in the eBay interface that still have "best offer"
  2. Activate "best offer" for all items again

eBay Error – 21919301

UPC is missing a value. Enter a value and try again.

 eBay Error – 21919303

The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again.

 eBay Error – 21919137

Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side.

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