Amazon has many requirements to list products on the marketplace. This can vary for each merchant and marketplace. In general, the merchant's account must be approved to sell on each marketplace, the account must be in good standing with no outstanding balances, and the volume of products must adhere to rate limit restrictions for each merchant.

Processing Report

Within your Amazon feed template, you can view the processing report of errors returned from the channel. You can review the report by clicking on the errors for more details or by downloading the report and reviewing any SKU-specific details. Sometimes there are account-level issues that you may need to resolve before resubmitting the feed in order for these details to be updated. 

Please follow these steps to create and update your products

1. Fix any errors and warnings using mapping, rules, and asin fix.

2. Check that you are submitting the correct product type for your product. Review the processing report for any suggested product types. You can also retrieve Amazon's suggested product type using the API Explorer. https://app.godatafeed.com/APIExplorer

API: Get Product Type

3. Review any brand or listing restrictions for the ASIN you are submitting using the API Explorer
API: Get Listing Restrictions

4. Check the latest product data available on Amazon using your Sku or Asin. You can also get the latest listing status and issues. Sometimes this helps when troubleshooting.
API: Get Listing Item

API: Get Item By Sku or Asin



5. Wait up to 24 hours after making changes. Sometimes Amazon has delays in processing updates and returns cached errors and warnings.

6. Try deleting the listing first. Sometimes Amazon's system will not allow you to proceed without deleting a problem product first.

7. Try manually updating the product in seller central. Somtimes the reason a listing is not updating or creating is more clear to the seller when reviewing the errors provided in seller central

8. Open a support ticket with Amazon. Sometimes the only solution is reaching out to Amazon to review the problem. https://sellercentral.amazon.com/help/center.

Account level Issues 

Some common error messages that Amazon feeds encounter include the following:
❌ Feed Rejected
❌ Max number of created feeds
❌ Invalid Input
❌ Invalid request parameters

Please verify that your Amazon account is in good standing in Seller Central and is approved to sell on the specific marketplace. Navigate to Seller Central and check your seller status (Settings > Account Info).

In certain cases, you can be both active and valid but still unable to submit feeds. In this scenario, if you attempt to add a product manually via Amazon, it may not allow you which will show that you have a restriction.

You can verify this by navigating to Catalog > Add Products > Select "I'm adding a product not sold on Amazon"> Choose one of the Amazon categories using the category tree.

You should be redirected to a new page where you can enter your product details.

If there are any issues with your account configuration, you may need to contact Amazon support for further details on any account-level restrictions or any owed balances. Before opening up a support ticket with GoDataFeed, it's best to ensure your Amazon account is in good standing. 

If you need to open up a support ticket with Amazon Seller's support team you can do so at the following link: https://sellercentral.amazon.com/help/center. If you have reached out to Amazon and your account is in good standing yet you are still returning these listed errors, then you can contact the GoDataFeed support team for further assistance.