Please contact us to change the account owner

Update email recipients of your invoices and other billing updates

By default the email provided at signup will receive billing emails including invoices. To update who receives these emails follow these steps:

1. Go to Settings > Billing Settings
2. In the Primary email address box
3. Enter the email addresses you wish to be contacted with invoices and payment notifications
4. Use a semicolon to separate each email address

Update default email recipients for a store

Go to Stores settings to update the default email recipients which is used for any new feed added.

Update email recipients of import alerts

Receive alerts about the status of your product catalog import. Alerts are sent after each import attempt. Receiving an email if the import fails is the most common option.

To manage product import email alerts:

• Sign in to GoDataFeed at app.godatafeed.com
• If you have more than one store, ensure you switch to the desired store
• Go to Products from the left-side navigation
• Go to Email alerts from the sub-menu
• You can add or remove email recipients, or simply disable all email options to stop receiving email alerts concerning the product import

Update email recipients of feed alerts

Receive alerts about the status of your feed after each feed preview compilation and feed submission. Electing to receive an email only if the feed submission fails is the most common settings users choose. For the feed submits to a channel that provides a processing report, such as Amazon, Walmart, eBay, Newegg, Rakuten, then we also provide an email with the processing results.

To manage feed email alerts:

• Sign in to GoDataFeed at app.godatafeed.com
• If you have more than one store, ensure you switch to the desired store
• Go to Feeds from the left-side navigation
• Go to Feed Settings from the right-side Options drop-down for the desired feed 
• Find the Email alerts section inside general settings section 
• You can add or remove email recipients, or simply disable all email options to stop receiving email alerts concerning the data feed
• Repeat these steps for each individual feed as needed