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Feed: Facebook - Meta: Connecting your Feed to your Catalog as a New Data Source

Sarah Bacchus
Sarah Bacchus
  • Updated

This article will help you schedule regular data feed file uploads from GoDataFeed to your Facebook Business account. 

Once your Facebook and Instagram feed is set up, you will need to submit the feed to the channel.
First, you need to create a new product catalog in Commerce Manager, and then you will need to connect your data feed to the catalog to upload your items, and set the schedule for the days and times you would like the feed to be updated. 

How to create & connect your data feed to Commerce Manager

Follow the instructions to both of the steps below to complete the process of submitting your feed successfully:

    1. Log into Meta Commerce Manager > select your Business account from the upper left drop-down > Go to 'Catalogs'

      Important

      Please be sure that you have a Facebook business account set up. Learn more

    2. Click "+ Add Catalog"

      Please note: Meta recommends using one catalog for all of your inventory. If you are experiencing issues with a separate catalog you may need to contact Meta for further support. You can submit our catalog using the below steps and then choose to remove a previously submitted catalog if you prefer.

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    3. You will be redirected to the following screen > select 'Ecommerce' > click "Next"

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    4. Next, you will need to configure your settings > select the 'Catalog Owner' > enter a 'Catalog name' > click "Create"

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    5. Once the catalog is created, you can click "View Catalog" and you will then be redirected back to Commerce Manager to complete the steps to upload items

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  • Once you have completed the above steps to create a new catalog in Commerce Manager, you will need to follow the steps below to connect your data feed to this catalog.

    1. On the left side menu > go to 'Catalog' > select 'Data Sources' > under 'Add Items' select 'Data feed' > click "Next

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    2. Create a new data feed: 'Are you ready to upload your spreadsheet or file?' > choose 'Yes' > click "Next
    3. Data feed: 'Choose how to upload your file' > select 'Use a URL' and for the section 'Enter the URL where your file is hosted' you will need to open a new tab and navigate back to GoDataFeed to copy your feed pull URL which you will enter here, see image and steps below: 

      1. In GoDataFeed, go to 'Feeds' > Select the Meta (Facebook) feed > click 'Settings'
      2. If you haven't done so already, click "Create Feed URL" to generate the URL
      3. Click "Copy URL" here in GoDataFeed and paste the URL into Meta - note: login details are optional and not required > click "Next" after entering the feed URL

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    4. How often do you want your data feed to update?' > select how often you want your inventory to be updated 

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      The time and frequency will depend our your import schedule in GoDataFeed. Typically, we are importing your data once daily around 2 a.m. EST. This means, for example, you will most likely select "Daily at 2:50am".

      If you have configured more imports in GoDataFeed, or if the import takes a long time, then you will need to take these into consideration. After each data import into our system, we compile the feed so that it is ready to be fetched by Facebook there after. Review your import history to figure out the best time for Facebook to fetch the feed.

    5. Confirm Settings and upload > once you confirm these settings and click "Save Feed and Upload" your items will upload

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    You should be able to review any issues that need attention from the Overview section within Commerce Manager after Meta (Facebook) has been able to ingest the feed. 

    Please note

    Sometimes with these reports there are many warnings that are suggested optimizations, but the red error items are the priority items that you would want to review and resolve in order to list these items. Feel free to open a support ticket with the report attached should you need further assistance.

    Open a support ticket

File formats & size limits for data feeds in Commerce Manager

  • Supported formats: CSV, TSV, Google Sheets or XML (RSS/ATOM).
  • File size limit: 100 MB for a one-time file upload or 8 GB for a scheduled feed. We also support compressed ZIP and GZIP files up to 30 GB. Files over 4 GB may take several hours to upload, so you may want to split them into multiple feeds and upload them separately.
  • Item limit: One million items per data feed is recommended. If your data feed contains more items, split it into multiple feeds and upload them separately. You can upload as many data feeds as you want, but they must all contain different items.
  • Line length limit: 5 MB (5,242,880 characters) for each line or row of your data feed.

Source: Meta (Facebook)

See also:

fb-instagram.png Connecting your Facebook catalog to Instagram

fb-instagram.png Wix + Meta Order sync

fb-instagram.png Video: How to Manage Catalogs and Data Sources in Meta - Facebook and Instagram Shops

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