If you receive an import failure notification with the below error message, follow the troubleshooting steps in this article.
Error message: The remote server returned an error: (401) Unauthorized.
Try the following:
- Check the base URL in GDF under Products > SOURCE > Primary Source
- If the URL has /shop at the end, it can cause a redirect. Please remove this.
- Incorrect base URL: http://mystore.co.id/shop
- Correct base URL: http://mystore.co.id/
- Save and RUN IMPORT